Refund policy
Cave Dwellers Return and Refund Policy
Returns
At Cave Dwellers, we want you to be completely satisfied with your purchase. If you are not satisfied for any reason, you may return your item(s) within 30 days of the purchase date for a full refund.
Return Conditions:
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Items must be returned within 30 days of purchase.
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Items must be in their original condition, unused, and in the original packaging.
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Returns are free—Cave Dwellers will cover the cost of return shipping.
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There are no restocking fees.
How to Initiate a Return
To start a return, please contact our customer service team at hello.cavedwellers@gmail.com. We will provide you with a prepaid return shipping label and instructions on how to send your item back.
Refunds
Once we receive and inspect your returned item, we will process your refund within [7] business days. Refunds will be issued to the original payment method. Please note that processing times may vary depending on your financial institution.
If you have any questions or need further assistance, please contact us at hello.cavedwellers@gmail.com